Terms of Service

1. Service Description

WorkLens is a privacy-first tool for detecting and redacting personally identifiable information (PII) in structured data files. The service processes files entirely within your web browser using WebAssembly technology. No file data is transmitted to or stored on WorkLens servers.

2. Acceptance of Terms

By accessing or using WorkLens, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the service.

3. Detection Accuracy Disclaimer

WorkLens is a tool to assist in the detection and redaction of personally identifiable information. Detection accuracy depends on file format, data quality, and detection configuration.

WorkLens does not guarantee 100% detection or redaction accuracy. Users are solely responsible for reviewing scan results and verifying redaction quality before sharing or distributing processed files.

WorkLens shall not be held liable for any PII that is not detected, incorrectly detected, or incompletely redacted.

4. User Responsibilities

• You are responsible for the files you process using WorkLens
• You must review all detection results before acting on them
• You must verify redacted output before sharing with third parties
• You must comply with all applicable privacy laws in your jurisdiction
• You must not use WorkLens for any unlawful purpose

5. Local Processing

WorkLens processes files entirely within your web browser. No file data is transmitted to WorkLens servers or any third-party service during scanning or redaction. You retain full ownership and control of your data at all times.

6. AI Detection Models

WorkLens uses artificial intelligence models for entity detection (names, organisations, locations). These models run locally in your browser and do not transmit data externally. The models perform inference only — they do not learn from, store, or retain any information from your files.

7. Audit Receipts

WorkLens generates SHA-256 audit hashes as a record of scan activity. These hashes are computed locally in your browser. WorkLens does not guarantee the legal admissibility of audit receipts in any jurisdiction. For compliance-grade audit trails, consider WorkLens Enterprise.

8. Intellectual Property

The WorkLens software, including its detection engine, user interface, documentation, and branding, is the intellectual property of WorkLens Pty Ltd. You may not copy, reverse-engineer, decompile, or create derivative works of the WorkLens software.

9. Third-Party Software

WorkLens incorporates open-source software components licensed under MIT and Apache 2.0 licenses. A full list of third-party dependencies and their licenses is available at /licenses.

10. Limitation of Liability

To the maximum extent permitted by law, WorkLens Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, revenue, or profits, arising from your use of the service.

WorkLens's total liability for any claim arising from or related to these terms shall not exceed the amount you paid to WorkLens in the twelve months preceding the claim.

11. Service Availability

WorkLens is provided “as is” and “as available.” We do not guarantee uninterrupted or error-free operation. We reserve the right to modify, suspend, or discontinue the service at any time.

12. Governing Law

These terms are governed by the laws of New South Wales, Australia. Any disputes shall be resolved in the courts of New South Wales.

13. Changes to Terms

We may update these terms from time to time. Changes will be posted on this page with an updated date. Continued use of WorkLens after changes constitutes acceptance of the revised terms.

14. Contact

WorkLens Pty Ltd, Australia
Email: legal@theworklens.com